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FAQ

HOW SOON WILL MY ORDER BE DISPATCHED?

We aim to deliver all stocked items within 5 working days in New Zealand. Ideally you will receive your goods within 2 days of payment.  If the product is held with the supplier it will be stated under the availabilty of the item and you may need to allow 7 - 10 working days for delivery.  Please note; peak times such as Christmas may have slightly longer delivery times.

For our international customers, please contact us first.  Your order will be sent by NZ Post and will reach you between 11 & 25 working days.  

WHAT IS THE COST OF PACKAGING & DELIVERY?

There is a small packaging & delivery fee of $5.99 per order for parcels sent within NZ.  Delivery is free for orders $100 and over! 

We do not ship internationally as a standard shipping option however if you need international shipping we can send some orders, email us at sales@everythingkids.co.nz to find out more.

 

WHAT HAPPENS IF THE ITEM I HAVE ORDERED SELLS OUT & BECOMES UNAVAILABLE?

Most items on this website are currently in stock and are available for immediate dispatch, unless the item displays "Out of Stock".  Even Out of Stock items can often be ordered so please contact us on sales@everythingkids.co.nz if there is something you require.  Any items which are held in stock with our suppliers are clearly stated and delivery time should still be within 10 working days.

While we take care to regularly update our website, changes can occur on an hourly basis.  If the item you ordered has sold out and we can't get hold of another one in a timely fashion, this will be noted beside the item on the invoice accompanying your order.  You will not pay for unavailable items.

 

CARE INFORMATION FOR CLOTHING

Our pure cotton garments are sized to allow for shrinkage. Cotton garments may shrink 1 – 2 cms in the first wash. Remember to wash all garments on a cool wash cycle & wash dark colours separately. Hang out to dry immediately in the shade. We do not recommend the use of bleaches.

Use a cool iron if necessary and do not iron embellishments.

SIZING FOR CLOTHING IN CMS

This chart is unisex and intended as a guide to assist you in choosing the correct size. The sizes shown refer to an ‘average’ child. As children of the same age vary dramatically in weight/height/measurements, the required size will vary also.

 

  Size 1 Size 2 Size 3 Size 4 Size 5
Height 81 86 96 106 115
Chest 53 56 58 60 62
Waist 52 54 55 56 57
Hips 53 56 59 62 64

 

All measurements are in cms. They are actual body measurements taken over underwear. They are not garment measurements.

Please refer to the Care Information section in FAQ for information regarding shrinkage allowances.

With your child standing up, measure from the back of the heel to the longest toe. Remember to measure both feet as they can differ slightly. Using the longest foot measurement, add 15mm (this allows for child’s growth)

Child’s foot measurement = 148mm + 15mm = 163mm

Correct size to order is SM = 170mm

If the total measurement falls between two sizes, always choose the larger size.

 

 

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